1. Introduction
At Alchemy Oasis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our garments and skincare products.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
Payment Information
- Payment details are processed securely through third-party payment gateways
- We do not store your card or banking information
Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve our website and services
- Send promotional offers (only if you opt-in)
- Prevent fraud and ensure security
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Personalize content and advertisements
You can disable cookies through your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Payment gateways for transaction processing
- Shipping partners for order delivery
- Service providers (e.g., analytics, marketing tools)
All third parties are required to maintain confidentiality and data security.
6. Data Security
We implement appropriate security measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
To exercise your rights, contact us at email@alchemyoaesis.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 email@alchemyoaesis.com
