1. Introduction
Welcome to Alchemy Oasis. These Terms & Conditions govern your use of our website and the purchase of our garments and skincare products. By accessing or using our website, you agree to comply with and be bound by these terms.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or guardian
3. Products & Services
Alchemy Oasis offers garments and skincare products. We strive to ensure that all product descriptions, images, and prices are accurate. However:
- Colors may vary due to screen differences
- Product availability may change without notice
- We reserve the right to discontinue any product at any time
4. Pricing & Payments
- All prices are listed in INR (₹) unless otherwise stated
- We reserve the right to change prices at any time without prior notice
- Payments must be made in full at the time of purchase
- We use secure payment gateways, but we are not responsible for third-party payment failures
5. Orders
- Once an order is placed, you will receive a confirmation via email
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
6. Shipping & Delivery
- Delivery timelines are estimates and may vary based on location
- Alchemy Oasis is not responsible for delays caused by courier partners or unforeseen circumstances
- Customers must provide accurate shipping details; we are not responsible for incorrect addresses
7. Returns, Refunds & Cancellations
Please refer to our Refund and Cancellation Policy for detailed information regarding returns, refunds, and order cancellations.
8. Intellectual Property
All content on this website—including text, images, logos, and designs—is the property of Alchemy Oasis and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
9. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Upload or transmit harmful content such as viruses
10. Limitation of Liability
Alchemy Oasis shall not be liable for:
- Any indirect or consequential damages
- Allergic reactions or misuse of skincare products (customers are advised to check ingredients before use)
11. Indemnification
You agree to indemnify and hold Alchemy Oasis harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
14. Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us at:
📧 email@alchemyoaesis.com
